mobile workforce communication, task management & compliance solutions
Mobile workforce solutions

Newsletter January 2017

  Posted on 10 January 2017

The latest news, updates and opportunities on offer from Purcell Radio Systems

Out with the old and in with the new...
2016 has been viewed a divisive and often troubling year that most people are glad to see the back of. As we welcome 2017 however, I have heard many people say that in spite of the quasi-biblical plague on beloved cultural icons, the domestic and international disharmony, challenges, and changes, 2016 has actually been a productive and fulfilling year for them personally. When it comes down to it, I feel the same way and I sincerely hope that you do to.

One thing is for sure, we won't make the most of 2017 brooding over uncertainties left in last year's wake or whatever's going on in the White House. To appropriate a 2016 soundbite, if I May: "New Year means New Year", so here's to a positive and productive 2017, making the most of the things within our reach.

CARPS in the Cloud
Existing users will know CARPS as a locally hosted software system, typically residing on NHS Trust IT servers and networks. We have become used to working with Trust IT departments and CARPS end users, whether in-house NHS staff, PFI or external contractors, to navigate the set-up and deployment of systems and to provide ongoing support as required.

Recent years have seen a growing demand, perhaps even an expectation, that business applications should be cloud hosted or available in a Software as a Service (SaaS) model. Reasons cited for this preference include a reduced burden on IT resources and the availability of applications over the web, allowing access from any internet connected PC, rather than limiting users to machines with the application installed.

It has been our concern that one of the principle benefits of CARPS might be compromised if the application were offered over the web: that of speed. Applications that run sluggishly, causing slight delays loading each page are frustrating in any environment. In dynamic, high pressure environments such as hospital support services, this frustration quickly becomes a nightmare. As Cloud hosted or SaaS applications are running via an internet connection, rather than directly from the hard drive of a PC, they are almost certain to run more slowly than locally hosted applications.

However, we are pleased to say that we are now able to offer CARPS as a hosted service, with minimal impact to the speed at which the applications run. We have a number of projects underway which will see CARPS supplied as a Cloud-hosted service using the Microsoft Azure platform. We see this option as of particular benefit to hospital support services contractors, who have limited or indirect access to on-site IT infrastructure and networks. The vast majority of CARPS outages reported to us are not faults with the software itself but are caused by network changes and updates, which affect CARPS' permissions or database server connection. CARPS as a hosted service should significantly reduce such issues as well as offering flexible access to applications, as described above.

A small locally hosted server, which we are able to supply and maintain, is still required to enable two-way radio communications to interface with your CARPS system.

We are happy to talk to any existing CARPS users who are interested in switching to CARPS as a hosted service to discuss how this can be managed.

TopCat's Dashing New Look
A new dashboard feature is now available for TopCat, offering a useful and easily accessible overview of real-time performance data, to further help users stay informed and on top of their compliance auditing processes.

The TopCat Dashboard provides a user friendly, web-based interface, presenting live performance information. The Dashboard display can be configured to include data from a range of audit categories and across various sites. This makes it simple for managers, supervisors, staff, or even end service users to assess current performance from a broad, top level, right down to specific audit information.
The Dashboard provides access to four different data sets, which can be filtered according to Audit Category, Location Attributes, Risk Level and more, to produce the information you want to display:

  • Performance (Score) - giving an average score for the total number of audits performed
  • Effort (Completed Audits) - detailing the total number of audits or inspections carried out
  • Forecast Effort (Expected Audits) - shows the expected or target number of audits projected based on Risk Levels
  • Shortfall (Expired/Overdue Audits) - shows the total number of audits that were completed after their due date or have passed their due date and are yet to be          completed

Thanks for reading...
2017 promises to be a really exciting year for us with some great projects already underway and more on the horizon - we will be in touch later in the year with further updates and developments. We wish you all the best with your own endeavours, please get in touch if there's anything we can do to help.

P.S. If you know anyone you think might like to receive this quarterly newsletter, please forward their name and email address to us. We will confirm their interest before adding them to the list.

Best wishes,

Tom Purcell
Purcell | Business Development
tel: +44 (0)20 7739 8060

More News

April 2019

Newsletter April 2019

The future is full of promise! A quarter of the year is gone! Where-oh-where does the time go? More importantly, what have we done with it? What have we learned? What new opportunities have been presented to us? Read on to find out! Spring Promise 1: CARPS Email CARPS can now send notifications by email when a new task is logged... Spring Promise 2: CARPS Indoor Location Tracking Update Our indoor location tracking features for CARPS continue to develop... Spring Promise 3: Boost Your Mobile Network Signal with Cel-Fi Tired of poor reception? We can help with all UK network providers... Spring Promise 4: TopCat and the NHS National Standard for Cleanliness A new NHS cleaning standard is on the way and TopCat is on top of it...

Read the full article...
November 2018

Newsletter November 2018

Still waters run deep... It has been a while since the last edition of this quarterly (ahem) newsletter (sorry). I will do my level best to make this a bumper edition to make it up to you! There are features below on CARPS Auto Allocation Rules, the simple but impressive new DECT walkie-talkie system from Kenwood and most exciting of all, the new-feature-bonanza that is TopCat Version 5. We have, as always, been keeping busy with clients old and new but we have also been making some important internal developments. Here's some of what's been going on in and around Chez Purcell...

Read the full article...
July 2017

Newsletter July 2017

CARPS Gets a Warm Reception in Chile Chile, as you may well know, is a country of great variety and home to many surprising wonders of the world: the mysterious stone heads at Easter Island, the world’s oldest mummy (the scary kind, not the nice kind), and both the driest place on earth (The Atacama Desert) and the world’s largest swimming pool, to name but a few. It is also regarded as the most developed country in South America, having overtaken Argentina in the Human Development Index report for 2016. As of June 2017 however, Chile has a new claim to fame as the first Latin American country to use the CARPS task management system!

Read the full article...
October 2016

Newsletter October 2016

The low-down on what's happening at Purcell Radio, including the latest product developments, plans and opportunities. News on some exciting plans for indoor location tracking in CARPS and some updates from the world of radio comms below, but first we have an opportunity for CARPS users and we would love your feedback on our online makeover...

Read the full article...
February 2016

When both sides win!

The existence of a North-South divide in the UK is fiercely contested. Yet, at Purcell, we are doing our best to disprove this idea of a divide. We are loud and proud of the fact that we have great clients in the Midlands, Northern England and Scotland, and have just uploaded a case study of one of these clients.

Read the full article...
January 2016

Feeling the Love!

Having canvassed our customers’ opinions on the launch of our new website in August last year, we were delighted with the response. 33.3% found it extremely appealing, 50% found it very appealing and 16.7% found it only slightly appealing. This is a lesson to us all that when it comes to subjective aesthetics, that beauty is in the eye of the beholder.

Read the full article...
January 2016

When cheap just chirps

We are often faced with customers who ask for the cheapest 2-way radios without any thought for what the radios are going to be used for. Not all radios are the same and we can help you make the correct choice.

Read the full article...